Prefinery Sub-processors

Last revised: January 10, 2021

Overview

To support Prefinery in delivering its Services, Prefinery may engage third party service providers to assist Prefinery with its data processing activities. When we work with these service providers in our capacity as a data processor, the third-party service provider is a sub-processor of Prefinery ("Sub-processor").

This page identifies the Sub-processor and what services they provide to us. Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We do not engage a Sub-processor unless our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.

List of Sub-processors for Customer Data

Below is a list of Sub-processors we work with to process our customer data. Customers are individuals and businesses who have signed up for a Prefinery account.

Sub-processor Service Provided Location
Amazon Web Services, Inc. ("AWS") Cloud hosting service provider USA
LogDNA, Inc. ("LogDNA") Log analysis and monitoring USA
MaxMind, Inc. ("MaxMind") IP address geolocation USA
Wildbit, LLC ("Postmark") Transactional email USA
Google, LLC ("Google") Email USA
SaaS Labs US, Inc. ("JustCall") Telephone USA
Help Scout PBC ("Help Scout") Customer support USA
Stripe, Inc. ("Stripe") Payment processing USA
200 OK, LLC ("ProfitWell") SaaS subscription revenue analytics and recovery USA

List of Sub-processors for End User Data

Below is a list of Sub-processors we work with to process end user data. End users are individuals that use goods and services provided by Prefinery customers. If you interact with Prefinery in the course of participating in a prelaunch campaign or referral program for a particular product or service, you are probably an end user.

Sub-processor Service Provided Location
Amazon Web Services, Inc. ("AWS") Cloud hosting service provider USA
LogDNA, Inc. ("LogDNA") Log analysis and monitoring USA
MaxMind, Inc. ("MaxMind") [1] IP address geolocation USA
Wildbit, LLC ("Postmark") [2] Email distribution USA
  1. You can disable sharing End User Data (IP address) with MaxMind by disabling the "IP Address Geolocation" feature for each project within the Service, as described here.
  2. You can disable sharing End User Data with Postmark by configuring each project in the Service to send all email through your own SMTP servers.

Updating Sub-processors

Our business needs may change from time to time. For example, we may deprecate a Sub-processor to consolidate and minimize our use of Sub-processors. Similarly, we may add a Sub-processor if we believe that doing so will enhance our ability to deliver our Services. We will periodically update this page to reflect additions and removals to our list of Sub-processors.

For more information on Prefinery's privacy practices, please consult our Privacy Policy.